New Accounts must
provide the following information:
A business phone
listing verifiable through directory assistance
Proof of
liability insurance
Pictures of your
business including: storefront, warehouse, bike
department, and shop area
A completed
Trialtir New Dealer Application
Commercial
business location that can accept daily deliveries
All New
Accounts have terms of COD-Certified Funds or Credit
Card until a Customer Inquiry Form or New Dealer
Application is completed and on file. UPS requires
payment with a cashier’s check or money order. After
submission of a Customer Inquiry Form or New Dealer
Application an account may be changed to C.O.D. Company
Check or Credit Card.
There
will be a $25.00 service charge added to your account
for all returned checks.
Credit cards are charged at the time of shipment.
Open
Terms may be available upon approval of a Dealer Credit
Application.
Past
Due Accounts are:
subject to a
finance charge accrued at a rate of 1-1/2% monthly
will have their
terms changed to C.O.D. Company Check or Credit Card
and will lose all
preseason privileges
Orders will be
held until released by our accounting department.
accounts requiring collection agency intervention
will have account terms changed to COD –Certified
Funds. The fees accrued will be added to your
account balance and collected.
We
ship F.O.B. (freight on board) Trailtir Dock-Houston,
TX.
Trialtir U.S.A. ships via UPS ground or Emery Express
ground carrier whichever is more economical unless
otherwise specified on the P.O.
We
keep Backorders open for 3 Months unless otherwise
specified on the P.O.
Backorders must be cancelled by fax or by email.
Backorders are indicated on the invoice.
We
strongly suggest placing all orders via FAX or E-MAIL to
reduce ordering and shipping mistakes. Trialtir U.S.A.
will assume responsibility for mis-ships if written
proof is available.
Shipping errors must be reported immediately. After
seven calendar days from receipt the invoice will be
assumed correct.
Frame, fork and/or bike damage must be reported within
seven calendar days from receipt to be considered for
warranty.
Products returned without a Trialtir U.S.A. issued
Return Authorization Number marked clearly on the
outside of the package will be refused.
Return Authorization Numbers are valid for 30 days from
the date of issue.
You
are responsible for reporting any Shipping Damage to the
carrier and following the carrier’s instructions for any
claims.
Any
refused order is subject to a 15% Restocking Fee and all
applicable freight costs.
Any
returned items are subject to a 15% Restocking Fee.
