Custom Cycling Apparel (Ordering Information)

Custom Cycling Apparel (Ordering Information)

 
 
EASY ORDERING PROCESS:
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  1)  Complete the customer information form and send it along with:
   

a.  A $200.00 non-refundable deposit

b.  All your logos (please refer to our graphics guide below for appropriate formats)

c.  An overall layout showing or describing colors and approximate size and location of the logos. If you are unsure how to do this, we can provide easy to use templates and our in house Graphic Arts Department can also help with any needs you may have.

 

2)  We will provide a design proof back to you within 5 working days.

3)  Give us your proof revisions. We’ll make the necessary changes and return a new design proof back within 4 working days.
  NOTE:  We provide up to 5 revisions no charge. After this (6+) we require an additional $75 for each proof and a 10 working day turnaround for each revision.
  4)  Once you are satisfied with the design proof, sign off on it and get us your sizes and quantities. We’ll send you an order proof with total price.
  5)  As soon as we receive a 30% deposit on the total, your order is sent to Italy for production. Your confirmed ship date will then be provided by the factory (usually 8-10 weeks)
  6)  Your production time starts only after we receive the following:
   

a.  Design Approval

b.  Quantity Confirmation

c.  30% Deposit

 

7)  Your production ends when we have your clothing in our Houston warehouse ready to ship to you.

  8)  You will receive a call on or before your ship date to arrange shipping from Houston and final payment.

ANSWERS TO FREQUENTLY ASKED QUESTIONS (FAQS):
  Minimum quantity for full custom orders is 30 tops and/or 30 bottoms. Semi-custom minimums are 15 tops and/or 15 bottoms. For both, the minimum for any item is 5 pieces.

Quantities of like items (bib shorts and shorts – or - short sleeve jerseys and sleeveless jerseys) may be combined to reach minimums and price breaks, although when combining there may be some design restrictions (you can talk this over with our graphic arts department)

Minimum quantity for any "Coordinating Accessory" is 10 pieces.

The "Giro" cut short sleeve and long sleeve jerseys have a looser, baggie fit. The "Race" cut short sleeve and long sleeve jerseys have a more tapered, so called Euro cut. There are NO SET UP FEES! The $200 initial deposit goes toward the final total for the order. The design process can take anywhere from one week to several months. This depends totally on you and your ability to get design changes back to us quickly. We promise to get new proofs back to you within 5 working days from the time we receive your revisions. Sizing kits are available once we receive your initial $200 deposit. The cost of the sizing kit depends on the requirements of your order. You will be credited in full (less shipping) upon the return of all products sent. Any items not returned will be billed at full price. These are not shipped automatically so you have to ask. This is the best way to assure proper fit for your orders.

The fabrics for the main body of bottoms can be any of our stock colors. It is possible to match most other colors with some restrictions.

 
 
 

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DESIGN NOTES:
  Women’s cuts are narrower than the standard cuts which might compromise a design. If logos are sized to the women cut then they may appear small on the larger standard sizes. Designs are based on jerseys. Some items may not show some logos.

EX: No side panels or rear pocket logos on skin suits, no rear pocket logos on wind jacket, etc.

We require all logos/images to be in Vector format. Flat non-Vector logos/image can be converted by us, which may be used on given design only (Conversion rate $75.00 each). We do have a library of cycling company logos. If you are having a hard time getting a logo ask us as we may already have it available. We use Pantone color numbers as a guide. Colors may look different on different media. Please refer to a Pantone color chart for reference.

WARNING:  Computer screens are not always calibrated to correctly show colors.
 

RE-ORDERS:
 

Re-Orders for tops and bottoms can be made for up to 12 months at the same price originally paid. Restrictions apply, including no changes to designs or colors, please check with one of our Custom Clothing Specialists for more information.

A minimum of 10 pieces (same item) is required for re-orders.
 

SIZING
 

MENS

Size 1 - XS 2 - S 3 - M 4 - L 5 - XL 6 - 2XL 7 - 3XL
Chest 34 36 38 40 42 44 46
Waist 27 29 31 33 35 37 38

WOMENS

Size 1 - XS 2 - S 3 - M 4 - L 5 - XL

Chest 30 32 34 36 38
Waist 25 26 27 29 31
Hips 32 34 36 38 40
For information call 1-888-867-4334 or e-mail us at customerservice@trialtir-usa.com
   

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Custom Cycling Apparel - designed by Trialtir and made by Santini

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